Thursday, April 12, 2012

Implementing Evaluation



Implementing Evaluation

           In the event that an organization would benefit from an evaluation yet inadequate or limited in fostering the necessary focus and resources, the consultant has a professional responsibility to convince management to implement supplementary resources advantageous to the proposed evaluation and consequently the organization.  Conveying such benefits is imperative to the consultant gaining administrative acceptance and support.  In effort to achieve such an aspiration, the consultant is obligated to execute the following:
  1. Develop an ample amount of commitment from the staff and management.
  2. Include stakeholders and consider their interests.
  3. Attain knowledge of the organizational environment and relative issues.
  4. Professionally, appropriately, and responsibly explicate and conduct the evaluation process (Russ-Eft & Preskill, 2009).
Given a specific circumstance such as a plunge in productivity as a speculated result of depleted employee satisfaction, the consultant may desire to conduct an employee evaluation or assessment.  This would enable the consultant to gain insight into the issues afflicting employees, how the organization and work conditions affect their level of satisfaction, and pinpoint areas of improvement.  In addition they may deem it necessary to seek outsourced assistance of a counseling firm or support service, or implement employee satisfaction tactics.  In effort to do so they would need to offer their observation to management and request permission to proceed.  Once granted proper consent, the consultant should research and contact organizational counseling consultants specializing in employee satisfaction.  Next, the consultant should address the staff along with management, explaining their agenda, objectives, expected effects, and probable future impact.

References:
Russ-Eft, D. & Preskill, H. (2009). Evaluation in organizations: A systematic approach
to enhancing learning, performance, and change (2nd ed.). New York: Basic Books.

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