Diversity
enables a group to consider or realize a resolution from a comprehensive
approach. Varying opinions, levels of
knowledge, and experience are represented.
It is often said that, “two heads are better than one.” Typically, this sentiment holds true among
groups wherein various genders, cultures, ages, and sets of beliefs are
involved. Each individual possesses a
certain skill set and divergent creativity.
This enables the group to utilize one’s strengths or talents based on the
task at hand (Wheelan, 2005). In short,
“diverse groups generate more ideas, try out more novel ideas, and view issues
from multiple perspectives” (Wheelan, 2005, p. 207).
However, certain
issues may prohibit groups from being effective. Wheelan (2005) relays the fact that group
creativity has the potential to become obstructed as members may be less
productive as opposed to working alone.
Generally, this is caused by interpersonal conflict, insufficient use of
time or resources, rebellion of the groups’ terms of agreement, or members
feeling intimidated by others (Wheelan, 2005).
As these problems
arise, members must address and overcome the issues in effort to realize
favorable outcomes. Means of coping with
such concerns include implementation of the following behaviors:
1)
Addressing people in the manner they wish to be
addressed.
2)
Keeping an open mind.
3)
Active listening.
4)
Make certain your true sentiments are understood by
others.
5)
Research and consider variances in translations or
interpretations.
6)
Think about what you are going to say prior to saying
it.
7)
Refrain from using slang.
8)
Refrain from using ethnic jokes.
9)
Use varying styles of communication as applicable.
10) Do
not suppose you can or must disregard differences.
11) Be
aware of how fast you are talking (Bucher, 2010, pp. 179-182).
Improving upon the manner in which
one communicates alleviates the conflict, adding to the quality of relations
among diverse individuals within a group setting.
References
Bucher, R. (2010). Diversity consciousness: Opening our
minds to people, cultures, and
opportunities (3rd ed.). Upper Saddle
River: Pearson Prentice
Hall.
Wheelan, S.
(2005). Group process: A developmental perspective (2nd
ed.). Boston:
Pearson
Education Inc.
